Improving Performance & Relationships

Improving Performance and Relationships

Helping Working Parents Have More Time and Patience
For The Things And People That Matter

Are you sick and tired of patterns of behaviour repeating, that are not getting you what you want? 

Do you say one thing and do another? 

If you don’t like how you have been behaving it is easy to want to hide it from others and to struggle on alone trying to sort it out for yourself, by yourself. 

Whilst there is a lot you can do on your own with the right questions (which is why we provide online courses and self coaching workbooks), what many don’t know is that something magical happens when you are listened to and someone repeats back just your words. 

That’s right, you heard me correctly. 

When someone replays back only your words, your gestures and your patterns outside of you, you get to hear and understand yourself in a way that you simply cannot do alone. 

There are parts of us as humans we simply cannot see without a mirror such as the underneath of our nose and the back of our head. 

The same is with hearing ourselves. There are parts of us that we simply cannot access without being listened to, in a way that allows us to hear ourselves think.

When you talk to family and friends you may get moments of clarity but then they add what they think and feel and what is happening to them and almost as quickly that clarity dissipate or disappear all together. 

Or it might be that you don’t want to bother your friends and family, so you don’t talk to anyone and it all gets stuck inside going around and around.

For many it shows up as physical ailments such as headaches and stomach aches for others it shows up as emotional outbursts often erupting without warning and often over something you even you think is an over reaction. 

At Step by Step Listening we work with a process called Clean Language and we work with you to develop your very own peer support network that can listen to you in a way that enables you to get clarity of what you want and the confidence to make it happen. 

Often the first question our clients ask is “Is it just me?” 

Sadly it is not just you and that is why we have a thriving business and our mission is to change the way the world listens. 

We are not taught at school and our parents were not taught how to listen to enable us to learn about ourselves and what works for us . Instead we are taught to listen to others to understand what works for them. (Which is useful but not as useful as knowing how to listen to yourself)

Here at Step by Step Listening we have worked with thousands of people just like you. In fact our team have been there too and together we have co-created simple step by step processes that quickly make sense of your experience, giving you clarity and confidence in your next best step. 

The first step is always curiosity so we help you understand what you need to get back to that state of curiosity, so that you have space and time to learn about yourself. 

 Change whether it is something you wanted or something that has been imposed disrupts your system. It evokes emotions and you might find yourself reacting in ways that don’t make sense. Sometimes witnessing your own behaviour and the impact it has on others can leave you feeling shame which can makes it even harder to ask for help. 

By joining our community you will quickly discover you are not alone and our founder Sheryl Andrews aka The Listening Detective is known for being open, vulnerable and honest. Sheryl talks about her experiences openly because she remembers being on the bedroom floor in tears thinking it was just her and she knows how alone and isolating it can feel. Right now thousands of people are crying tears in private because they don’t know that Clean Coaching exists and how it can give you access to your own inner wisdom. 

And we know the courage it takes to ask for help.

So we have done our best to make the first step as easy as possible. Just click work with us and you can choose how to get started. 

We provide access to remote learning with our self coaching workbooks, online courses and recommended reading or you can work with us one to one or in groups. 

All our programmes take you through a 3 step process to ensure you have clarity and confidence in yourself to manage yourself, your time and the expectations of others through times of change.

So where will you start? 

Not sure then book a power hour and we can help you take that first step to success without the stress. ,

Making Change Easier

At this point you may think that you don’t have time or there is no point in talking to someone. But what if the purpose of talking was to calm your nervous system, to focus your mind and truly listen to yourself for an hour. What if the purpose of chatting was not to be told what to think or feel but to actually listen to what your own system is telling you. You are wiser than you know and all the information is within you when you give yourself time to listen. 

In just 60 minutes you can discover a better way of listening and experience how Clean Coaching works. We know that this approach is better experienced rather than explained which is why we offer a money back guarantee. We want to make asking for help as easy as possible. If you do not leave that first session feeling better and with more clarity and confidence in your next best step we will give you a full refund and if you decide to work with us further we will take the cost of the power off your package price. 

You have nothing to lose apart from the problem

Clean Coaching is not like talking to a friend or colleague. You talk and we reflect back your words and gestures with the purpose of helping you gain clarity of what you want and confidence in your own ability to change your situation. Whether you are struggling at home or work, we can help you turn frustration into fascination and tears into laughter by training you to listen to and understand what you want and what works for you. 

Feel Better In Just 60 minutes

Your colleagues, friends or loved ones are probably not trained to listen, nor do they know what kind of feedback works best for you. (You might not even know yet) So they will do their best to help and that usually involves sharing their experience which at times can be really helpful. However, when you are experiencing overwhelm you often need a different form of feedback. Feedback that helps you organise your own thoughts without having to process or make sense of yet more ideas, suggestions and possibilities. Our step by step listening approach can help you quickly and easily make sense of what is happening and support you to understand what kind of feedback helps you plan your next best step with confidence.  

In just 60 minutes you can expect to:   

Gain clarity of what you want (even if right now you have no idea).
Confidence in your next best step
Understanding of what kind of support you need to change 

Sometimes all the support and resource you need is time to think and Clean Coaching will ensure that time is productive and effective.

After thirty years of motivating, mentoring and managing others our Founder Sheryl Andrews noticed similarities and differences between those that did what they said they would do and those that didn’t. Those who were motivated to take action had clarity of what they wanted, they had confidence in themselves and they had the right support to go through the process of change. At Step by Step Listening we work with you to resource you to gain: 

step by step clarity


Know what you want

Why you want it 

Who you want it for

Step by Step confidence


Know what works for you

Trust your own process

Track progress

Step by Step change


Give, receive & invite effective feedback 

Know what support you need

Be willing and able to ask for it

Making Change Easier

At Step by Step Listening we know how hard it can be to reach out and ask for help, when you don’t really know what the problem is. Especially if you have tried lots of other ‘talking/listening’ services and nothing seems to have worked. With that in mind we have made this as easy as we can for you to try how we work. 

We offer a money back guarantee with our power hour session. You can explore what you would like to have happen and gain clarity of your next best step, whilst experiencing how we can support you through the process. If you get to the end of the session and you do not have clarity of what you want and confidence in your next best step to make it happen we will give you a full refund

At the end of every call we ask for feedback. If the way we work is not right for you, we might know someone that can support you in the way that works for you.

After years of motivating others to turn their thoughts into action, what we have come to understand is that motivation is an inside job. But accessing it is so much easier and fun with support. We will show you how different kinds of listening can enable you to take back control of yourself, your emotions and your time.  

step by step listening guarantee

Sick of feeling stuck?

Know something has to change? 

Then book your power hour today.

You have nothing to lose, apart from the problem. 

In just 60 minutes you can expect to gain: 

Clarity of what you want
Confidence in your next step
Understanding of what kind of support you need to change

Sheryl Andrews - Founder

A mother of a blended family of 5 and having held management roles for over 30 plus years she was no stranger to motivating and managing expectations of others. In fact she still thrives on making things happen. She loves nothing more than creating the conditions for change to happen. She has this ability to really listen then either adapt her behaviour to support you in just the right way, or introduce you to someone that she knows.  

Sheryl is a keen networker who loves getting to know what kind of support is available, so that she can recommend others, when she is not a good fit.  

In 2012 she found herself stuck and unable to ask for help for herself and her own daughter. As she lay in a heap on the floor sobbing, her husband asked “What would you tell your clients to do?”

She said she would get someone that could ask her questions to gain clarity of what she wanted and the confidence to make it happen. That day she started to attend her own programmes as a client. That started the process of her developing her very own peer support network where she could lean on and ask for help when she was at her best but also when she was at her worst. 

Today she is supported by an amazing team that keep her sane and a loving group of friends and a thriving network of entrepreneurs. However that was not how she felt in 2012. She felt alone and isolated and like giving up on living all together. It all felt too hard and yet she knew she could not give up. 

Today her mission is to ensure that everyone knows how coaching can support you get out of the darkest hole and climb the highest mountains, so that no one has to shed tears in private unaware that this support even exists. 

Gain clarity of what you want, the confidence to make it happen and understand what kind of support you need to make the change easier.