Motivate, Manage or Mentor
Changing The Way You Give, Receive and Invite Feedback
Discover A Better Way Of Listening
This programme will transform forever the way you motivate, manage and mentor yourself and those that matter to your success and happiness.
If asking for what you want and supporting others is currently leaving you feeling depleted, lacking patience and energy, and even a little lost, get ready to embark on a journey that will transform the way you feel and put you back in control of your emotions and time.
To be able to listen to others and offer them support, whether they’re your family, friends, clients or team members, is quite a gift. It feels great to be able to impact the lives of those that matter to you. But it can also be soul destroying when everything you try doesn’t seem to work. You can feel overwhelmed at everything you hear which can test your patience and tolerance levels can run low.

You might feel like giving up on listening altogether but you know that it is an important part of your role. For some the sheer frustration means you cannot hold yourself back and you end up saying things that you wish you had not, leaving you feeling like you are just making things worse. If you do manage to keep your thoughts to yourself, you might find your frustration turns inwards and you start to feel anxious and stressed.
When we find ourselves talking (in our head or out loud) about the same problem over and over and nothing seems to change, you might some start to feel a failure. You might want to run away and hide but you know you can’t because people are depending on you.
What if changing the way you listen could change the response?
What if you could turn that overwhelm and frustration into clarity and confidence and turn tears into laughter?
Take a moment now to think about how long you have felt stuck? How often does this happen? How many different people does it happen with? How important is the relationship you have with them to you ?
We get how alone and stuck you can feel. We get that this stuff is not talked about so you have no one to ask (until now).
All the time you can’t help yourself or someone you care about, it can eat away at your confidence and the longer it goes on the more alone, isolated and trapped you feel. For long periods of time you might try to ignore the conversations and distract you or them from the problem. The thought of the conversation or having them leaves you feeling like all the responsibility is on your shoulders. The weight at times can feel unbearable. You might experience physical symptoms such as head ache, neck ache or shoulder ache. No matter what you do nothing seems to change the response. Nobody else seems to understand and if they do listen and give you suggestions they don’t work.
Some might say things like; ‘You need to stop taking things so personally’ or ‘Just let it go’.
You might even agree with them, but how do you let it go and the thoughts just won’t stop going around in your head. For you, it is personal; you are not able to get yourself heard and understood anymore. You have tried saying it a hundred different ways but they just don’t get it.
Eight Different Kinds Of Listening

Well, you might not know this, but there are lots of different kinds of listening and knowing which one works for you can make all the difference. Sometimes we need a compassionate companion who will listen and make no comment, other times we need questions and or feedback. The problem is we all tend to start talking without telling our listener what we need because we don’t know there are different ways to listen.
Sometimes we need someone that can listen and then give us guidance and their opinions and sometimes we don’t. To be heard and understood you need to know how to make it easy for others to listen, otherwise it is likely that you will find yourself frustrated and critical. When you can manage your own emotional responses you are more likely to be able to ask for what you need.
So, how can you discover a better way to support yourself and those that matter to you?
Well, let me tell you… ‘Motivate, Manage or Mentor’ 8 Week intensive will do that and more!
This programme will resource you to successfully motivate, manage and mentor yourself and others, through change.
By joining the ‘Motivate, Manage or Mentor’ programme you will;
Finally have the headspace to think and gain clarity
Discover a better way of listening, questioning and giving feedback
Learn to manage your critic and emotional responses
Discover what you need to work, learn and live at your best with others
Develop the confidence to ask for it
Leave with your own bespoke personal development action plan
Improve the way you motivate, manage and mentor yourself and others
‘Motivate, Manage or Mentor’ is starting 1st June 2021 and you can choose to attend calls either on Tuesday evening or Wed morning.
1st June Tuesday 7pm to 9pm
2nd June Wed 9.30am to 11.30am (every week thereafter for 8 weeks)
It could be the start of a life-changing journey that will lead you to success in just a few, powerful steps.
Are you ready to discover a better way of listening?
Do you want to change the way you give, receive & invite feedback?
What Our Clients Say About Us




Before signing up, you might be wondering who am I, so let me introduce myself! I’m Sheryl, the founder of Step by Step Listening and I am also known as The Listening Detective. I am a motivational speaker, author, Clean coach and group facilitator.
I have been motivating and managing teams for 30 plus years and what I have come to understand is that the source of our motivation comes from within and no amount of talking will give us access to our wisdom, however the way we are listened to can.
By changing the way you listen you can access a wealth of information and insights that make sense of why someone says one thing and then does another. And there are lots of different kinds of listening and I can help you discover the right one for you.
Whether you want to have a better relationship with yourself or someone else, changing the way you listen and give feedback changes everything.
The Motivate, Manage or Mentor’ Programme, creates a space where you can feel safe to speak and discover what is really holding you back from listening at your very best. At the end of the programme, you will be able to support others in the most time efficient and effective way. You will leave feeling more in control and resourced to support yourself and those around you through any kind of change.
The programme itself provides you with experiential learning where you will explore what you need to work, learn and live with others. In between sessions you are able to apply what you have learned with the people you work and live with. All of this provides you with the opportunity to experience and be curious about your own reactions and then learn from them.
You will model what is happening when you are listening at your best, asking good questions and giving or receiving effective feedback.
Together, we will go through 6 core models and with each iteration, you will have the opportunity to notice your own internal reaction and track the impact it has on you and your ability to listen and support others.
The programme includes:
Motivate, Manage or Mentor workbook
12 months Access to Do, Delegate or Ditch Academy Private Facebook Group (Priceless)
6 months of Do, Delegate or Ditch’ group coaching calls via zoom post retreat (Worth £582)
A signed copy of my book ‘Manage Your Critic – From Overwhelm to Clarity in 7 Steps’
‘Tame Your Time Monster’ e-book & ‘Time Monster Munchies’
When you sign up you will receive an electronic version of the workbook and a physical pack will be posted with everything you need to maximise your time with us. The investment is only £997 and the availability is limited, as we only run this programme once a year and we limit the groups to no more than 9 delegates per session.
If you are sick and tired of being frustrated and you are ready for some serious transformation don’t wait for the crisis, join ‘Motivate, Manage or Mentor’ today.
My team and I are here to support you to support yourself and those that matter to your success and happiness.
Listening is an amazing skill to have and the listener also has a right to be heard and understood, too.
To be a good listener does not mean you lose the right to speak
And it certainly should not leave you feeling weighed down and burdened by problems that are not yours.
As an effective listener you will be able to adapt your listening style and control your emotional responses.
If supporting others and making a difference – both at home or at work – is what you really want, “Motivate, Manage or Mentor” will support you to support them. You will find new CLARITY about what you want, you will feel more CONFIDENT in your own way of working, learning and living and you will discover a better way of listening whilst CHANGING the way you give, receive and invite feedback. Ensuring you can be the best version of yourself and show up as the person you have always wanted to be.
PS: I have invested in my journey so that you can learn the lessons faster and without the heart ache that I had to experience. I understand that if this is your first time investing in your own personal development, you might want to speak to me first. If you want to be sure that this is the right program and that we are a good fit, please don’t hesitate to get in touch and let’s arrange a power hour.
It costs just £97. By the end of that hour you will know if this course is for you and if not you will have some idea of what kind of support and resource you are looking for. If you do not leave the call with more clarity I will give you a full refund. If you do decide to sign up, I will take the £97 off the cost of the programme.
You have nothing to lose apart from the problem.
Making Change Easier
At Step by Step Listening we know how hard it can be to reach out and ask for help, when you don’t really know what the problem is. Especially if you have tried lots of other ‘talking/listening’ services and nothing seems to have worked. With that in mind we have made this as easy as we can for you to try how we work.
We offer a money back guarantee with our power hour session. You can explore what you would like to have happen and gain clarity of your next best step, whilst experiencing how we can support you through the process. If you get to the end of the session and you do not have clarity of what you want and confidence in your next best step to make it happen we will give you a full refund.
At the end of every call we ask for feedback. If the way we work is not right for you, we might know someone that can support you in the way that works for you.
After years of motivating others to turn their thoughts into action, what we have come to understand is that motivation is an inside job. But accessing it is so much easier and fun with support. We will show you how different
kinds of listening can enable you to take back control of yourself, your emotions and your time.
Sick of feeling stuck?
Know something has to change?
Then book your power hour today.
You have nothing to lose, apart from the problem.
In just 60 minutes you can expect to gain:
Clarity of what you want
Confidence in your next step
Understanding of what kind of support you need to change